Shipping & Returns

Shipping Information

 

All prices are per piece even if there are many types displayed of the same product in the picture.

For information about shipping costs and delivery time, please check the product page.

Some cell phone accessory products ship from China warehouse and take 2 - 3 weeks to reach you. It can or can not be described in the products page that they are shipped from China.

 

Our Returns Policy

 

Products must be returned factory sealed to receive a refund. If the product is opened or used a restocking fee will be charged.

Opened products can not be returned unless they are broken, in which case they will be replaced with the same product. The customer will send the product to our supplier in China (if that product is shipped from China) and not to us, in either case if it needs replacement or returned. The shipping will be paid by the customer for to and fro which is that the customer will pay the shipping to send the product back to us/China and to send the replaced product back to the customer.

Shipping charges are non-refundable. You can not exchange a product because it does not work with your equipment or that it is not what you thought it was, so please make sure you read the detail specifications before placing your order and do your due diligence.

We are not responsible for the lost or stolen items at your doorstep or in the transit. A tracking number will be provided to you and you can use that tracking number to coordinate with the shipping carrier to track the package. Any issues as to why the delivery is taking time or lost or stolen shall be claimed with the shipping carrier and not us. We are not liable for this. We shall use this statement/clause against any claims or refunds or disputes initiated by you with the merchant and we will not be liable to issue the refund.

Some of our electronic products including car chargers, cases, leather cases, TPU cases, data cables, solar chargers, wall chargers, screen protectors & other products which are not mentioned here but are on our site are shipped from warehouse in China. It usually takes 1-2 days to prepare the order and 2 - 3 weeks maximum for the product to reach you. Its because how busy we are in our business because of the low prices. Please understand that we work on very very low profit to stay in the competition.

 

All desputed transaction matters shall be resolved within a week.

 We will not refund you for the postage cost on your returns. Even when returning the product the shipping has to be paid by the customer. Please understand that we work on very low margin.
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